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Developing Survey-specific Online Resources to Enhance Data Use and Confidence in Researchers: Understanding Society, A Case Study

Presenter 1
Deborah Wiltshire
UK Data Service

An important aspect of the UK Data Service's work is to promote statistical literacy and engagement with quantitative survey data. We provide support by creating user guides and webinars as well as through help desk support. There is often a gap between the skills learned using bespoke data, and the reality of using survey data for analysis. The queries we receive indicate a need for greater understanding of survey design and data collection, especially with longitudinal surveys which have many constraints including fieldwork procedures, respondent burden, confidentiality, and software limitations. There is some disparity between researchers' expectations and the analysis of data obtained from a repository. Having previously worked on Understanding Society, I now work in the UK Data Service User Support Team which gives me an understanding of the challenges faced by researchers and how to address those challenges. I am collaborating with the Understanding Society team to provide training events like our recent webinar introducing Ethnic Minority Boost data. I am developing online materials to support researchers in using Understanding Society. Using the success of this model as a template, we aim to explore further opportunities to collaborate closely with data depositors and ultimately improve the research experience.

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