Already a member?

Sign In

Senior Access and Support Officer

Posted to IASSIST on: 
UK Data Service
Employer URL:

The UK Data Service, the national data service for the social sciences, is seeking to appoint a full-time Senior Access and Support Officer in its vibrant and busy User Support and Training Team. The post would be based in the UK Data Archive in the University of Essex, Colchester.

Duties of the post include: answering complicated and detailed queries via the service’s helpdesk; liaising with data producers to resolve problems; creating online learning resources, website content and other materials; providing presentations on the UK Data Service in a variety of venues; running statistical disclosure checks on user analytical outputs.


We are looking for someone with expert knowledge of social science data and excellent customer service skills. They must have a postgraduate qualification in a relevant subject, demonstrate knowledge and understanding of the social science data landscape and software packages such as SPSS or R, have experience in creating and delivering training and learning support materials and have the ability to use their initiative in a role that covers a variety of duties. While working in a team environment they will be required to work individually, managing their own time and prioritising tasks to enable deadlines to be met.

Application Procedure: 

Use the more info link below for a full job description, person specification and further information relating to this post. Please read this information carefully before applying for this post as it contains details of documents that must be attached to your application. Applications should be made on-line, but if you would like advice or help in making an application, or need information in a different format, please telephone (01206 874588/873521).

£31,342-£37,394 per annum
More Info URL:
Archive Date: 
  • IASSIST Quarterly

    Publications Special issue: A pioneer data librarian
    Welcome to the special volume of the IASSIST Quarterly (IQ (37):1-4, 2013). This special issue started as exchange of ideas between Libbie Stephenson and Margaret Adams to collect


  • Resources


    A space for IASSIST members to share professional resources useful to them in their daily work. Also the IASSIST Jobs Repository for an archive of data-related position descriptions. more...

  • community

    • LinkedIn
    • Facebook
    • Twitter

    Find out what IASSISTers are doing in the field and explore other avenues of presentation, communication and discussion via social networking and related online social spaces. more...