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Head of Digital Research Services

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University of North Carolina at Chapel Hill
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The Head of Digital Research Services provides vision and strategic leadership for digital research services at the University of North Carolina at Chapel Hill Libraries. Reporting to the Director of Public Services, the Head of Digital Research Services leads a department of 3 librarians and 2 support staff, oversees the Research Hub in Davis Library, and helps develop coordinated services and programming across the other campus Hub locations.

Digital Research Services (DRS) supports research involving geographic information systems (GIS), geographic data, numeric data, statistics, data visualization, and digital humanities. The Head of DRS develops and delivers responsive, innovative, technology-driven services and fosters the exploration and adoption of new tools and approaches to research. The person in this position engages and collaborates with UNC faculty and students to identify and implement emerging technologies and to design support services that incorporate best practices.

The Head of DRS works closely with Library & Information Technology staff, subject specialists in all disciplines, facilities staff and others to design, deliver and assess new research services and support. The Librarian stays abreast of current digital research trends and developments, and works to identify and develop strategic partnerships with other research support providers.

The Head of DRS ensures that the Research Hub fosters and sustains a vibrant research community. This person ensures the Research Hub maintains high visibility at UNC and beyond by providing cutting edge technology, creative and effective information services, and dynamic outreach and events programming. This person works with Library Communications on direct marketing, branding, and outreach efforts, and with Library Development to seek funding, equipment, and potential partnerships.


• ALA accredited MLS or equivalent degree.
• 5 years of experience working in an academic environment, preferably in a research library.
• 3 years of supervisory experience.
• Knowledge of current trends in digital research, digital information and new research technologies.
• Demonstrated ability to evaluate and apply new technologies in research.
• Ability to foster communication and teamwork and effectively partner with stakeholders.
• Ability to manage complex, long-term projects and to prepare accurate and detailed budgets.

• Experience developing and assessing library services and programs.
• Facilities management experience.
• Fund-raising and donor relations skills.
• Public relations and marketing skills.
• Experience negotiating with vendors of equipment and services.
• Advanced degree in or demonstrated knowledge of digital research methodologies for relevant subjects.

Application Procedure: 

Please visit and complete the online application. Please include a letter of application, a resume and the name, mailing address, email address, and telephone number of three professional references, one of whom must be a current supervisor. Additionally, please indicate in your cover letter where you first learned of this position.

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